Return/Exchange Info

Returns & Exchanges

WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.

 

Return Policy:

  • Returns will be issued refunds in the form of a Discount Code.
  • We must receive your return within 7 days of when you receive it to be eligible for a refund. 
  • Returns must be scent free, unworn, unwashed, with all tags attached.
  • Returns older than than 10 days from date of purchase will be rejected, and you will be contacted to have them shipped back to you at your expense. 
  • Sale items are final and cannot be returned or exchanged. 
  •  Customer must pay for return shipping.
  • Shipping charges are not refundable.
Where do I send my return to?

Double R Boutique 

379100 E 1060RD Okemah, OK 74859

this will ensure your package does not get dropped at our 517B (store front) address on a Sunday, when the boutique is closed. 

HOW WILL I RECEIVE MY STORE CREDIT? 
Expect an emailed code within 2 business days of the delivery of your Return.
Do we offer return labels?

No.

Can I make a return past the 7 day period for store credit?

Unfortunately we cannot accept clothing past the 7 day return policy for store credit because once a style is gone, we move on and usually do not re stock. 


FINAL SALE ITEMS: The following items are non-returnable. 
  • All accessories
  • All hats
  • All bodysuits
  • All masks
  • All jewelry
  • All intimates 
  • All sale items
If you return a non-returnable item the item will be disposed of or added to a donation pile. Store credit will not be issued. No exceptions.

Exchanges
We are happy to help with reasonable exchanges! Please call 918-716-8068 for info. 
Defective Items:
All defective merchandise must be reported within 2 days of receiving. Merchandise that has been washed cannot be accepted for store credit.

LOST OR STOLEN PACKAGES

When you place an order with us please note that the liability is between you and USPS. We do not make any exceptions to this policy.
We are always happy to replace items that aren't marked as delivered but once the package has been scanned as delivered we are not responsible for lost or stolen packages. We do have a few recommendations to help track down your package.
  • Confirm that the shipping address you entered in is correct.
  • Visit your local USPS office with tracking handy to see where the mail man dropped off your package
  • Check with neighbors to see if your package got dropped off next door. 
  • Sometimes USPS updates tracking information as "delivered" a few hours or even days earlier than the actual delivery. Please wait at least 48 hours to see if the package turns up.